Task 1:
Listen to segments of eight telephone conversations. Discuss the questions below.
Conversation 1: What message does the tone of the speaker convey? Why?
She was very angry because she wanted to complaint about service with a manager.
Conversation 2: Describe Elena's tone. Describe Adam’s tone at the end of the conversation.
Eleni was angry because Adam didn't answered Eleni's phone call.And Eleni didn't believe Adam's explain.
Conversation 3 and 4: Compare the tone in the two conversations. How are they different?
Gus was in trouble they had to fix
The manager had some information to inform to Gus. there was nothing happened.
Conversation 5: Describe Greg Milne’s intonation. What impression of Greg would you have if you received this message on your answering machine?
He seems that he is not happy. I would think there were some problems about fees.
Conversation 6: Describe the caller’s tone. What kind of impression does she make?
Would you consider ordering this product based on the sound of her voice? Why?
The caller's tone was very excited but she is not interested in it. I will consider ordering it if I need, because his tone sounds like this was very good product
Conversation 7, 8: Which words are emphasized in each conversation? Why? How would you emphasize the words in Tom’s sentences?
Tuesday, Thursday
teller home, tap home.
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